Privacy

PROTECTING YOUR PRIVACY

Frieda Need understands the importance of confidentiality in relation to any personal and financial information supplied to us while using our site. For this reason we are committed to protecting any information provided to us.

THE KIND OF INFORMATION WE COLLECT AND HOLD

We may collect and hold a range of different information about you for the purposes of fulfilling your order. This may include: your name; email address; phone number; billing address; and shipping details. We do not collect your credit card details or payment methods so you should feel safe buying items through our store. Any information that we no longer require is destroyed securely.

HOW WE COLLECT YOUR INFORMATION

We may collect your information in a number of ways, including: directly from you, either in person, by email, by telephone or via our website; from third parties such as our clients, business partners, credit reporting bodies or our trade suppliers; from publicly available sources of information; or from our records of how you use our products and services.

HOW WE HOLD YOUR INFORMATION


We may store your information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. We take reasonable steps to maintain the security of your information and to protect it from unauthorised access and disclosure.

HOW WE USE YOUR INFORMATION

We use your personal information only for the purposes of fulfilling your order. An exception to this may be retention of information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified. Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned unless required by law. By placing an order with Frieda Need, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates. However, you will be able to opt out of this correspondence upon receipt. Should you have any questions please feel free to contact us.

ABOUT THIS POLICY

This policy has been issued by Frieda Need, and is effective as at 1 July 2018. From time to time, we may need to change this policy. If we do so, we will post the updated version on our website (www.friedaneed.com/privacy-policy) and it will apply to all of your personal information held by us at the time.